How do I download GeoSnake invoices?

Summary

Where to find and manage your GeoSnake invoices.

What this is and why it matters

Invoices are managed from the Billing page. That is where GeoSnake shows invoice history for both subscription charges and credit-pack purchases.

Most billing work happens in `/dashboard/billing`. That page is the source of truth for the current plan, invoices, renewal timing, payment issues, and any Stripe-backed manage flow that is available to the organization.

What to do

• Open `/dashboard/billing` and scroll to the Invoices card.
• Use Refresh first if a recent purchase or renewal is missing from the list.
• Open the invoice row you need and download the PDF or hosted invoice record.
• Store the file in the same vendor record your finance team uses for the rest of the stack.

Helpful tips

• Do not hunt for invoices in Settings or Organization pages. They live in Billing.
• Credit-pack invoices and subscription invoices use the same invoice list.
• If the row is missing right after payment, refresh before escalating.

Possible issues and troubleshooting

• If the page does not show the action you expected, check whether you are signed in as an owner or admin for the current organization.
• If billing details, invoices, or payment status look stale, refresh the Billing page before assuming the data is wrong.
• If a paid billing flow is handled outside self-serve checkout, treat that as a managed plan or procurement case rather than a product bug.

What to do next

If the issue is still unresolved, collect the organization name, invoice or renewal date, and a screenshot of the exact billing state before contacting support.