How do I manage taxes, VAT, and billing addresses in GeoSnake?

Summary

How finance information affects billing records.

What this is and why it matters

Tax details, VAT numbers, and billing addresses matter because GeoSnake pulls those fields into the billing record and invoice flow rather than treating them as a separate profile setting.

Most billing work happens in `/dashboard/billing`. That page is the source of truth for the current plan, invoices, renewal timing, payment issues, and any Stripe-backed manage flow that is available to the organization.

What to do

• Open `/dashboard/billing` and review the Billing information section for the current organization.
• Use the Manage flow to update VAT, company, country, phone, or address details in the billing portal when edits are needed.
• Refresh the Billing page after the change and confirm the synced fields now match finance records.
• Check the next invoice after the update so the organization does not carry bad tax data forward.

Helpful tips

• If the fields do not update instantly, refresh before assuming the sync failed.
• Do not wait for a tax or procurement deadline to fix vendor details.
• The right source of truth is the billing record, not a spreadsheet someone forgot to update.

Possible issues and troubleshooting

• If the page does not show the action you expected, check whether you are signed in as an owner or admin for the current organization.
• If billing details, invoices, or payment status look stale, refresh the Billing page before assuming the data is wrong.
• If a paid billing flow is handled outside self-serve checkout, treat that as a managed plan or procurement case rather than a product bug.

What to do next

If the issue is still unresolved, collect the organization name, invoice or renewal date, and a screenshot of the exact billing state before contacting support.