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How do purchase orders and enterprise billing work in GeoSnake?

Summary

What larger teams should prepare when buying through procurement.

What this is and why it matters

Purchase-order and procurement-led billing is a managed workflow, not the same path as self-serve Stripe checkout inside the product.

Most billing work happens in `/dashboard/billing`. That page is the source of truth for the current plan, invoices, renewal timing, payment issues, and any Stripe-backed manage flow that is available to the organization.

What to do

  • Collect the organization name, buyer entity, billing contact, and any PO requirements before starting the conversation.
  • Confirm whether the team needs a managed plan, procurement review, or enterprise-style invoicing instead of normal self-serve billing.
  • Keep one operational owner from your side and one procurement or finance owner from the buyer side.
  • Use Billing for visibility into live self-serve subscriptions, but do not assume complex procurement flows will be completed there.

Helpful tips

  • If procurement is involved, start early. Last-minute enterprise billing is chaos you caused.
  • Separate product onboarding from commercial paperwork so neither blocks the other unnecessarily.
  • The buying path should match the customer, not your wish that every account be self-serve.

Possible issues and troubleshooting

  • If the page does not show the action you expected, check whether you are signed in as an owner or admin for the current organization.
  • If billing details, invoices, or payment status look stale, refresh the Billing page before assuming the data is wrong.
  • If a paid billing flow is handled outside self-serve checkout, treat that as a managed plan or procurement case rather than a product bug.

What to do next

If the issue is still unresolved, collect the organization name, invoice or renewal date, and a screenshot of the exact billing state before contacting support.

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